Multi-Year Accessibility Plan

Revision date: October 3, 2024

Statement of Commitment:

Aldershot Greenhouses Limited (AGL) is committed to treating everyone with dignity and respect. We are dedicated to removing barriers to accessibility and complying with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), and the Ontario Human Rights Code on non-discrimination. 

This plan outlines the steps AGL is taking to meet accessibility requirements and enhance opportunities for people with disabilities. The plan is reviewed and updated at least every five years.

Training:

AGL provides training on AODA to all employees upon hire and as policies change. Training records, including dates and the number of participants, are maintained.

Establishment of Accessibility Policies:

AGL has developed and implemented policies in compliance with AODA, including a multi-year accessibility plan, which is posted on our website. The plan is reviewed every five years.

Feedback:

We welcome feedback on our accessibility services. Feedback can be provided via email to hr@agl.ca, as outlined in our AODA policy, helping us identify and address barriers.

Accessible Formats & Communication Support:

Upon request, AGL provides accessible formats and communication support in a timely manner, following the procedures in our AODA policy.

Emergency Information:

AGL ensures that emergency procedures and public safety information are available in accessible formats upon request.

Website Accessibility:

AGL’s website complies with WCAG 2.0 standards.

Recruitment and Accommodation:

AGL ensures that job postings indicate the availability of accommodations during the recruitment process. Applicants are informed that interview accommodations are available upon request. Successful applicants are required to review and acknowledge all policies, including accessibility, and complete AODA training.

Employee Support and Accommodation:

AGL informs all employees and new hires about available support and policy changes. Employees can request emergency accommodations, which are documented in Individual Accommodation Plans.

Return to Work Process:

AGL has developed a return-to-work process for employees absent due to a disability, ensuring their reintegration into the workplace.

Redeployment:

AGL considers accessibility needs during redeployment of employees with disabilities.

Customer Service Standard:

AGL is committed to providing excellent service to all customers, including those with disabilities, as outlined in our AODA policy.

Use of Service Animals and Support Persons:

AGL welcomes people with disabilities who are accompanied by service animals or support persons.

Notice of Temporary Disruptions:

AGL provides notice of any planned or unexpected disruptions to services or facilities for customers with disabilities.

Design of Public Spaces:

AGL will meet accessibility laws when building or making major changes to public spaces. 

Accessibility Reports:

AGL will file accessibility reports within the required timelines.